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The world has always been mixed with the rich, the poor and the... Read More
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We all have psychic abilities that we use daily, although most of us don't even... Read More
With deference to Dr. Covey and his very popular Seven Habits of Highly Effective People... Read More
If there is someone nearby as you read this look in their eyes. Look closely... Read More
Go into any bookstore and you will find a big selection of self-help and personal... Read More
Everyone wants to describe themselves as a leader. Everyday, new books on leadership come out... Read More
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Picking people for a job is like going to the store to buy... Read More
Managing the Human Being Behind the Business It's a common problem and we've... Read More
Kicking Winning Business Goals The competition for business is hotting up. The advances... Read More
Quick, Easy, and Even Fun! 1. Smile, say "Hi! How are you doing today?"2. Regularly... Read More
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Birds of a Feather May Be TurkeysBy Gene Griessman, PhD Birds of a feather... Read More
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For many people, the terms "manager" and "leader" are synonymous. In the business world, they... Read More
Cold Water Comments - What They Are and How to Manage Them! Cold Water Comments... Read More
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Six Ways to Keep Things Simple We can have greater success with our Clients when... Read More
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E-mail, voicemail, "got a minute?" interruptions, multiple projects and competing priorities. Whether it... Read More
Lynn was tapped to head up the project team for a major company restructuring. She... Read More
You know the drill - the ridiculous deadlines, the relentless barrage of email, voicemail, phone... Read More
Leadership in Troubled Times The first task of a leader... Read More
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One Bad Apple I know what you are thinking but no,... Read More
Micro-Management and Delegation Recently I had a... Read More
Keeping and Motivating the Best Employees In "You Win With People"... Read More
How many times have you heard or uttered this phrase in the last 5 years... Read More
"His cardinal mistake is that he isolates himself, and allows nobody to see him; and... Read More
Living in the 21st Century is truly marvelous, isn't it? We live in a world... Read More
Now that it is January, many of you are putting together, or have just finished... Read More
The pure and simple truth is rarely pure and never simple. Oscar Wilde The truth.... Read More
It's amazing what you can accomplish if you don't care who gets the credit. Harry... Read More
You can't solve a problem with the same thinking that created it.... Read More
Attitudes are more important than facts. Dr. Karl Menninger Attitudes are intangible and highly... Read More
In order to survive, you have to be happier than if you were in your... Read More
You can't build a reputation on what you are "going" to do. Henry Ford Everyone... Read More
Whether you are a consultant, coach, business owner, doctor, professional, corporate elite or student, whatever... Read More
If one does not understand a person, one tends to regard him as a fool.... Read More
It is vain to do with more what can be done with less. William... Read More
When approaching any decision, it's important for individuals to maintain the healthy state of openness... Read More
It really is about motivation. After all, what impels someone to climb a mountain, or... Read More
The wellspring of confidence is belief. When you believe in something, you accept and have... Read More
Faulty information costs you money! Which of these popular business misconceptions do you believe?Popular Misconception... Read More
Do you have more projects than time? Help might be as close as your nearest... Read More
A maverick is an independent person who will not go along with the other members... Read More
With the economy bordering on a recession, every company is looking for ways to increase... Read More
'Goodwill' is regarded as an intangible asset in a business. Goodwill carries a value over... Read More
Putting a piece of paper in a file folder is easy; finding it again is... Read More
Ok, you say, I know I need a budget, but how do I prepare one?... Read More
One of the biggest problems we encounter in our consulting with businesses, and our students... Read More
Change is not simple. Why do we repeat behavior that doesn't work? Those actions that... Read More
Results of Poor Cross Cultural Awareness. Having a poor understanding of the influence of cross... Read More
Globalisation, the expansion of intercontinental trade, technological advances and the increase in the number of... Read More
Understanding where you can spend time most effectively requires concentration in three areas:1. Doing what... Read More
Meetings can be like mythical vampires ? sucking the life out of intelligent and creative... Read More
Managing a meeting is like setting off on a long car trip with friends or... Read More
Make Sure You Understand Your Motivation for SellingAre you thinking about selling your business?This simple... Read More
As crazy as it seems, some people spend more time choosing a coffee machine than... Read More
When you begin to write your business plan or a section within it, you probably... Read More
Remember Papa John's commercial on TV with the slogan "Better Ingredients, Better Pizza"? Well its... Read More
A few weeks ago I asked my readers what the most important issue was in... Read More
The Critical Success Factors Focusing on the things that make the biggest... Read More
The Comfort Zone I have a friend named Gene,... Read More
There are so many ways to jump start your prifits and keep your profit rolling.... Read More
It is essential to understand what work and what do not work when you run... Read More
The way you structure your payment offers can increase your sales. I'm not talking about... Read More
Steven Covey had the right idea. There are discreet skills and attitudes, habits if you... Read More
Managing Client Relationships: Even the best run organizations occasionally run into difficult situations with clients,... Read More
I have a sign on my office door. It pretty much summarizes my philosophy of... Read More
Is your online business disaster-proof? Online businesses face a unique set of challenges. Unlike our... Read More
I don't encourage managers to wear funny hats, appear in self-deprecating skits, or otherwise emulate... Read More
We have only one life, but we live in three overlapping worlds-our business world, our... Read More
In a competitive world with the need for businesses to be more streamlined and productive... Read More
I am not writing this to create a list of things not to say so... Read More
Okay, so you've figured out what kind of meeting is needed, you've planned well and... Read More
SWOT analysis is needed for all business to understand how to improve their business.To have... Read More
You're at a networking function and you've made that all-important contact. You want to get... Read More
SIX "HONEST BUSINESS FRIENDS" - THEY GUIDE ME IN ALL I DOI keep six honest... Read More
A framework is a way of thinking, a point-of-view, a perspective on something. Here are... Read More
Some people make decisions without any difficulty, while others struggle. Are you having trouble making... Read More
Envision the scenario: You've just been asked at the last minute by Chris, the organizer... Read More
The permissive and participatory conduct which most employees take for granted, eventually escalates into the... Read More
The candy box is a container for all your favourite chew bars, gum and all... Read More
I've always been fascinated by situations where art imitates real life and right here is... Read More
A crisis, emergency or disaster can happen at anytime and anywhere.Just ask the residents of... Read More
How many times have you wondered why you are unable to "think-out-of-the-box" more often?We are... Read More
As a small business owner, entrepreneur or independent professional, it's important to make plans. It's... Read More
Ah, the wretched pain of delegation. It comes easy to some people. But others ?... Read More
Meriwether Lewis set the stage for the Corps of Discovery's success before one single "employee"... Read More
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Hiring someone new to work in your business is one of the most critical decisions... Read More
With thanks to Jeff Foxworthy, the comedian who does the "You might be a redneck... Read More
The industrial age is over. Organizations still stuck in the industrial age business models are... Read More
Consultant's Perspective...The threat of violence whether it emanates from a disgruntled employee or the threat... Read More
You need to know all that is going on around you to be successful in... Read More
Managers make three mistakes when they try to run businesses. They do too much, they... Read More
A good leader has the ability to empower others. It is important that a leader... Read More
1. Create a filing system with broad categories such as "Insurance" and then break those... Read More
It was 2.30 am. It was cold and dark and I'd been in bed for... Read More
"I'm in an abusive relationship," sighed Andrew. "My bookkeeper annoys the hell out of me... Read More
"Nothing inspires confidence in a business man sooner than punctuality, nor is there any habit... Read More
There is a new trend taking hold in business today which translates into amazing productivity,... Read More
For many companies, procuring the right packaging, such as Poly Bags can be daunting. This... Read More
Everyone wants to succeed yet everyone has a different perception of what success means and... Read More
Picture yourself standing on the bank of a river watching a rowing competition. Carefully watch... Read More
"Ha!" you say. "For someone to make a statement like that, they obviously haven't worked... Read More
If you're one of the many executives struggling with finding and keeping the right people... Read More
Does the idea of program evaluation make your stomach churn? If so, you're not alone.... Read More
Fast Relief for Sarbanes Oxley Section 404 ComplianceSection 404 of the Sarbanes-Oxley Act requires management... Read More
In September 2004, President Bush signed the $146 billion tax cut bill restoring the recently... Read More
Standardizing Quality SystemsThe ISO, or International Organization for Standardization, was established in 1947 to develop... Read More
Interested in learning how to reduce development time, save money and stay in control? Business... Read More
Are your people consistently following your procedures? Each year, organizations lose thousands of dollars through... Read More
When you first take over a department, expectations are usually high but operations are sometimes... Read More
Because of my work as a consultant, trainer and coach I deal with change and... Read More
Gratitude might seem like a soft or even an obvious subject to you. Perhaps you... Read More
What you say to other people can make or break you and it can happen... Read More
Probably as well known as SWOT, SMART turns goals, objectives and tasks into concrete deliverables.... Read More
Everyone wants to succeed in life. And no one starts a business of any sort,... Read More
Does being managed by others smack more of "Survivor" than Stephen Covey for you? Could... Read More
Like many, I watched the 134th Belmont Stakes hoping to see the first Triple Crown... Read More
Perhaps the most common theme I've heard in working with business owners or managers is... Read More
Employees are the often-neglected stakeholders in the success or failure of a CRM (Customer Relationship... Read More
So you did such a good job in 2003 at bringing in new clients to... Read More
TO: All Parents [and Employers and Managers]From: Your Child and/or EmployeeDate: The present timeRe: Don't... Read More
The characteristics of job applicants have a strong influence on whether or not they get... Read More
Every Manager has experienced the frustration of not understanding why one management approach that works... Read More
When looking to outsource overseas for Plastic Injection Molds or Stamping Dies there are many... Read More
Unfortunately, at least two thirds of much of the training and development effort undertaken by... Read More
More and more I hear and read about a looming crisis of leadership at the... Read More
Yesterday I look at my calendar and saw that my newsletter was on my calendar... Read More
Every day, everyone can make the world a better place. It's simple; it's quick and... Read More
Increasing shareholder value is the most important driver for organisations in the modern business world.... Read More
Learning comes from many places. And one of the most wondrous opportunities is right in... Read More
Integrity is very important to me, and I try hard to 'do unto others as... Read More
In a management role procrastination can seriously hold back progress and demotivate individuals and teams... Read More
Are you planning your business or are you planning your growth? If... Read More
Want to get more from your people, but you don't know how? Are you up... Read More
By sharing how well you are doing and how well your expectations are met, your... Read More
How you run your business is, of course your business. A little focus from your... Read More
I have a short story to share with you about an important skill many leaders... Read More
Using all of your senses, to help you test how your people are feeling in... Read More
My experience working with thousands of leaders world wide for the past two decades teaches... Read More
Every since serving a hitch in the military, I have been nagged by the question... Read More
So to help start the ball rolling, here are ten top ways to get your... Read More
Encouraged by the recognition, Sarah Lewsiton went home from work that day, full of self-belief... Read More
You can boil down the difference between successful businesses and the rest in how they... Read More
Unhappy as Jenny undoubtedly was, she held on very tightly to her job. After all,... Read More
As Albert Einstein said:-"The significant problems we face today, cannot be solved at the same... Read More
Having an agenda template that works well for you, week in, week out, creates a... Read More
Remember the 80:20 rule? You may not get everything perfectly right, but getting most right... Read More
For your people, they want to do a great job - no, really, despite your... Read More
Whether you run your own business or manage a team, there are times when things... Read More
When you know you need to shift up a gear, in any area of your... Read More
Mary Poppins describes a style of management which has for too long been hidden in... Read More
The objective is to beat the competition and make money. Everything a business organization does... Read More
In my organisational career, I had budgets from the age of 22 to 47. I... Read More
However hard we try, we seem to make life more difficult for ourselves; more challenging;... Read More
If it's so simple, why don't managers all over the globe get this right, every... Read More
In any organisation, progress is frequently impaired by the time taken up to resolve problems... Read More
Good news spreads quickly News of the invention of the wheel must have traveled in... Read More
Building a 'bridge of understanding' between parties is fundamental if your business communication... Read More
There are seven essential elements to successful business communication:StructureClarityConsistencyMediumRelevancyPrimacy/RecencyPsychological Rule of 7±2If you are going... Read More
Did you know there are 5 types of communication that lead to conflict?... Read More
What IS assertive communication? Assertive communication is the ability to express positive and... Read More
One of the keys to success is to have successful relationships. We are not islands... Read More
Fear, Incentives and GrowthZig Ziglar says that there are three main ways to motivate people... Read More
Kinds of Workplace ConflictsLet's start by identifying where conflicts happen. Think about the kinds of... Read More
You've seen it happen many times. An organization that provides top wages and benefits loses... Read More
Researchers have undertaken numerous studies to look at the connection between customer and employee satisfaction.... Read More
Recently, I attended a webinar with nearly 400 other Chief Learning Officers - during one... Read More
Let me repeat a story I heard many years ago that has stuck with me... Read More
With client expectations higher than ever before, and the gradual industry recovery ahead, consulting firms... Read More
In today's era of Professional and IT Services competition and consolidation, some small to medium-sized... Read More
Ten or so years ago, an international consultant, specializing in employee involvement and team development,... Read More
Janet DiClaudio, who was charge of medical records at two large American hospitals, had an... Read More
If you think ahead and plan, many nightmare panic and chaos situations can be overcome.... Read More
There's a great little article ('Business Lifeforms') on the back pages of the... Read More
If you're old enough and were living in America about 30 years ago, you may... Read More
Why risk the embarassment when with a little basic PR training, you as a business,... Read More
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What happens when a Project Manager asks one of his team members "Are you done... Read More
Q: I am an executive at a large company and in our industry we are... Read More
In many ways there are no secrets to implementing effective performance management. Performance Management is... Read More
The permissive and participatory conduct which most employees take for granted, eventually escalates into the... Read More
A major source of communication breakdowns is incongruence between the words that people say and... Read More
STEPS TOWARDS GIVING A GOOD APPRAISAL INTERVIEW: Give specific feedback. Statements such as, "You're doing... Read More
Recently a client told me a wonderful story about how a change of attitude helped... Read More
What do people really find challenging about leading meetings? Here are the top three questions... Read More
If a good manager asks his workforce for their opinion of him he will receive... Read More
Recently, I attended a webinar with nearly 400 other Chief Learning Officers - during one... Read More
It was 2.30 am. It was cold and dark and I'd been in bed for... Read More
I have always said that if I were to write a book on effective management... Read More
One of the things that most impacts people's productivity is not being able to focus... Read More
Do you announce a meeting and find either no one shows up on time, they... Read More
Many companies have dress codes, which include jewelry. Some companies do this because they do... Read More
Picking people for a job is like going to the store to buy... Read More
Most people think real change in an organization occurs as a result of top-level leadership.... Read More
A trainer dryly discussing how to motivate people in an organization basically has just another... Read More
The reason jobs are often not done right and employees are fired is because of... Read More
Every business must strive to provide quality products and services to customers. To achieve that... Read More
ACTIVE LISTENING: The most frequent cause of failure in therapeutic counseling interviews is the interviewer's... Read More
It is easy to spot the difference between a work team that is "motivated" and... Read More
Top businesses that continually lead their industry clearly understand a simple fact:People are their most... Read More
Everyone at the office thought that using the company e-mail system to share jokes and... Read More
The following information is based upon over 500 interviews with senior executives with whom I... Read More
It's been a pretty good weekend around the place - not done a lot, but... Read More
Every parent, educator, and manager knows that "Nintendo children"--those born after 1970 and raised on... Read More
Too many businesses wait until a crisis occurs before they start to focus on improving... Read More
Corporate gifting is a big headache for most business owners; how much to spend, who... Read More
Quality Assurance, or QA, is often given short shrift in a software development organization, especially... Read More
For Call Center managers, it is not a pipe dream to improve employee moral while... Read More
We get invited to attend so many "meetings" but do we need to attend them... Read More
There are some simple things you can do with your people to ensure that they... Read More
The meeting started like a hundred others before. There were five people sitting around the... Read More
We know character when we see it, but what exactly is it? How do we... Read More
The Old Way ? Command and ControlAlthough workplaces and management styles have come a long... Read More
Creativity can be defined as problem identification and idea generation whilst innovation can be defined... Read More
You can't build a reputation on what you are "going" to do. Henry Ford Everyone... Read More
Meetings, whether they're regularly scheduled routines in your company or now-and-then get-togethers, can be a... Read More
The story of the emperor's new clothes is a fairy tale about men who fooled... Read More
People management and leadership has become a major topic of conversation in today's market place... Read More
Resolving conflict doesn't come easily to too many people. Most of us want harmonious relationships... Read More
A series of articles exploring the seven critical areas that can indicate a partnership is... Read More
Many people believe that everyone sees the world exactly the same way as they do.... Read More
Many business people and managers are spending too much time trying to change the underperforming... Read More
Picture the scene. Anthony pops down to the guardhouse, partly because he wants a break... Read More
We have only one life, but we live in three overlapping worlds-our business world, our... Read More
GROUP DECISION MAKING -- IDENTIFY THE PROBLEM: Tell specifically what the problem is and how... Read More
There's a great little article ('Business Lifeforms') on the back pages of the... Read More
Being a good trainer requires experience and skill. Experience comes from practice and skill from... Read More
Many entrepreneurs and chief executive officers are unaware that there... Read More
Creativity can be defined as problem identification and idea generation... Read More
Workplace violence has become a tragic reality today. From minor... Read More
Encouraged by the recognition, Sarah Lewsiton went home from work... Read More
Creativity can be defined as problem identification and idea generation... Read More
Most firms have intelligent, capable, knowledgeable managers who are very... Read More
Your people are invaluable to you. They are the lifeblood... Read More
Creativity can be defined as problem identification and idea generation... Read More
Did you know that an airplane in flight is off... Read More
We all have psychic abilities that we use daily, although... Read More
Does your organisation have one of those annual 'occasions' that... Read More
The characteristics of job applicants have a strong influence on... Read More
If you think ahead and plan, many nightmare panic and... Read More
Best Definition of "Corporate Culture"If you ask 10 people to... Read More
As with any other service, there are good and bad... Read More
Following on from the last edition of The Organised Times... Read More
Performance Management is the act of managing personal or organizational... Read More
It is sometimes valuable to bring the sales manager into... Read More
It's been a pretty good weekend around the place -... Read More
Somewhere in the world is a person who wants to... Read More
Creativity can be defined as problem identification and idea generation... Read More
Creativity can be defined as problem identification and idea generation... Read More
In today's chaotic world and uncertain economic times too many... Read More
We all know that achieving better alignment, synergy and cooperation... Read More
My experience working with thousands of leaders world wide for... Read More
In the first part of this two part article, I... Read More
You know, this would be a great business if it... Read More
I once worked in a place where there were three... Read More
Creativity can be defined as problem identification and idea generation... Read More
Living in the 21st Century is truly marvelous, isn't it?... Read More
Why do managers create low morale as a product of... Read More
US Work Ethic Issues and Lack of serviceWell many... Read More
My mechanic has me trained. When I take my car... Read More
When the stock market crashed in 1929, there were a... Read More
MANAGING A MARGINAL PERFORMER: Often a marginal performer, even after... Read More
The other day one of our overseas clients called in... Read More
There are different reactions that individuals experience during time of... Read More
I don't encourage managers to wear funny hats, appear in... Read More
Answer: Starting one.Most of us realize that there is probably... Read More
Some say that in business as in sex: if it... Read More
Whilst tests measuring the creative or innovative personality exist, there... Read More
International business is more complex than ever before. Success in... Read More
Wouldn't it be great if we got get the cheapest... Read More
Almost, if not all organisations have them, they've been around... Read More
JUGGLING DEMANDS: All leaders constantly juggle a multifarious array of... Read More
What behaviour maximises the chances of thinking of great ideas?... Read More
Imagine the following scenario; Ten years ago you decided to... Read More
Individual and corporate security stand in the center of the... Read More
We have all attended meetings that were boring, mindless and... Read More
Communicate! Don't leave you key stakeholders guessing.We are generally not... Read More
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